Terms of service

Terms of Service — Sterling Media & Communications Ltd

1) Services & Scope
We provide marketing and consultancy services as described in your proposal/SOW. Any changes require written agreement (change order).

2) Fees & Payment
Fees and billing schedule are set out in your SOW. Invoices are due within [14] days unless stated otherwise. We may pause work for overdue invoices.

3) Client Obligations
You’ll provide timely information, materials, approvals, and access we need. You warrant you have rights to any materials you supply.

4) Intellectual Property
We retain IP in our pre-existing tools/processes. Upon full payment, we grant you a licence to use final deliverables for your internal business purposes. Third-party licences (e.g., stock, fonts, platforms) remain subject to their terms.

5) Cancellations & Refunds
See our Cancellations & Refunds Policy.

6) Data Protection
Each party will comply with data-protection law. See our Privacy Policy.

7) Confidentiality
Both parties must keep non-public information confidential except where required by law.

8) Liability
We don’t exclude liability for death/personal injury caused by negligence or for fraud. Otherwise, our total liability is capped at the fees paid in the 12 months before the claim. We aren’t liable for indirect or consequential losses.

9) Termination
Either party may terminate for material breach if not cured within 14 days of notice. We’ll invoice for work performed and committed third-party costs.

10) Governing Law
These terms are governed by the laws of England & Wales. Courts of England & Wales have exclusive jurisdiction.